Knowledge Base & Support fixes
-Log into the MTR on the admin side -Open registry Editor drill down to 1. HKEY Local Machine 2. Software 3. Microsoft 4. Windows 5. Current version ...
Fri, 15 Jul, 2022 at 2:08 PM
Go to https://www.barco.com/en/clickshare/app/ if you don’t have the BARCO Clickshare software you will need to download and install it. Click download for...
Mon, 25 Jul, 2022 at 2:31 PM
Adding a KB link into a ticket There are two ways to achieve this, the simplest and best is the first option below, as this will present the customer wi...
Thu, 9 Feb, 2023 at 10:56 AM
As promised an update from our supports team regarding the issue we have been investigating, happy to chat about it in more detail this afternoon but i...
Tue, 18 Apr, 2023 at 9:28 AM
Please see below the link to the Crestron recourse page that details the latest/current Crestron Firmware Versions. https://community.crestron.com/s/art...
Tue, 14 Nov, 2023 at 12:12 PM
https://community.lifesize.com/s/article/NOW-AVAILABLE-Send-log-files-directly-from-admin-console ARTICLE NUMBER 000007660 TITLE UPDATED NOW...
Thu, 3 Aug, 2023 at 10:57 AM
Your Teams MTR unit should only have the Microsoft Teams App Installed once and under the ‘Skype’ user Profile. If you also have the Teams App installed un...
Thu, 21 Sep, 2023 at 4:28 PM
SCOPE Is has been noted that after the cameras perform an update or have a power loss, sometimes the IP address is lost from the Aver cameras. To...
Wed, 15 Nov, 2023 at 9:08 AM
Cloud IntelliFrame Cloud IntelliFrame is a new experience that allows online meeting attendees to see people in Teams Rooms more clearly through the smar...
Mon, 30 Sep, 2024 at 12:44 PM