CI Connect Service Desk Portal

Getting Started 2

• Customer Portal Guide
• Viewing closed tickets via the customer portal

Knowledge Base & Support fixes 9

• Crestron Flex – Accessibility High Contrast enabled after reboot
• Updating BARCO clickshare devices
• Adding a KB link into a ticket
• Slow Teams Logon Issue - LAN Adaptors Metric Primary Settings
• Crestron - Latest/Current Firmware Versions

View all 9

Data Security 1

• Customer Data and the Ci-Connect Service Desk Platform